A supplier of Conveyancing Searches, Property Information Services and Appointed Representative of First Title Insurance plc.
These Terms and Conditions govern the relationship between Property Conveyancing Searches (a trading style of JPCS Convey Ltd) and the Customer for the provision of services relating to a property transaction.
1. Definitions and Interpretation
In these Terms:
“Services” means conveyancing searches, reports, title insurance and related property information provided by us.
“Customer” means the person, firm, or organisation ordering or using the Services.
“Report” means any search, certificate, title insurance or information product we provide.
“Third‑Party Provider” means any external organisation supplying data (e.g. local authorities, environmental agencies).
2. Scope of Services
2.1 We provide property search reports, title insurance and data to assist with conveyancing and property transactions.
2.2 Services are provided based on the information supplied by the customer at the time of order.
2.3 We reserve the right to:
a) update or withdraw Services
b) substitute data sources
c) introduce new features or pricing structures
3. Orders and Instructions
3.1 Orders must be submitted via approved channels (e.g. online platform, API, or written instruction).
3.2 The Customer is responsible for:
a) ensuring accuracy of property details (address, title, boundaries and site location plan where applicable)
b) checking the report is suitable for their purpose
c) ensuring end users comply with these terms
3.3 We are not liable for delays, errors, or incorrect results arising from inaccurate or incomplete instructions.
3.4 A binding ‘contract’ is formed when we accept your order or begin supplying services.
4. Turnaround Times
4.1 Any turnaround times quoted are estimates only.
4.2 We are not responsible for delays caused by Third‑Party Providers or factors outside our control.
5. Fees and Payment
5.1 Fees are payable in full within 14 days of the invoice date as agreed at the time of order or in accordance with any credit agreement.
5.2 We reserve the right to:
a) charge additional fees for urgent requests or special requirements
b) pass on Third‑Party Provider costs
5.3 Late payments may result in:
a) suspension or cancellation of Services
b) interest charges on overdue amounts at the rate of 8% over the Bank of England base rate
6. Use of Reports
6.1 Reports are provided for use solely in connection with a specific property transaction.
6.2 Reports:
a) must not be reused for other properties or transactions
b) must not be altered, resold, or distributed without consent of a Director of JPCS Convey Ltd
6.3 The Customer is responsible for interpreting the content of the Report and obtaining professional advice where necessary.
6.4 In providing search reports and services we will comply with the Search Code.
7. Third-Party Data
7.1 Reports may include data from Third‑Party Providers.
7.2 We do not:
a) control or verify all third‑party data
b) guarantee its completeness, accuracy, or currency
7.3 Such data and products are governed by the provider’s own terms and conditions
7.4 Use of such data is at the Customer’s own risk.
8. Customer Obligations
The Customer agrees to:
a) use the Services for lawful conveyancing purposes only
b) comply with all applicable laws and professional regulations
c) ensure their staff and clients comply with these Terms
d) not misuse, copy, or attempt to reverse engineer our systems
9. Data Protection
9.1 Both parties shall comply with applicable data protection legislation, including UK GDPR.
9.2 The Customer confirms that they have lawful authority to provide any personal data.
9.3 We will process personal data in accordance with our Privacy Policy and only for the purpose of providing the Services.
10. Intellectual Property
10.1 All intellectual property rights in the Services, Reports, and systems remain our property or that of our licensors.
10.2 The Customer is granted a limited, non‑exclusive, non‑transferable licence to use Reports for their intended purpose only.
10.3 The Customer may not reverse-engineer products, remove copyright notices, or use any product for marketing purposes without written consent of a Director of JPCS Convey Ltd.
10.4 The Customer must not copy Ordnance Survey content without a valid paper map copying licence.
11. Liability
11.1 Reports are provided for information purposes only and should not be relied upon as legal advice.
11.2 To the fullest extent permitted by law:
a) we exclude liability for indirect, consequential, or economic loss
b) we are not liable for inaccuracies in Third‑Party data
11.3 If the Customer suffers loss as a result of the negligence of JPCS Convey Ltd or otherwise, the liability of JPCS Convey Ltd will be limited to an amount not exceeding £2million in respect of any individual claim or aggregate of claims relating to a Report.
11.4 The Company maintains Professional Indemnity Insurance with a level of cover of £2million for any one claim.
11.5 Our Professional Indemnity Insurance includes cover for errors and omissions in Local Authority Searches and Drainage and Water Searches.
11.6 Should we cease trading appropriate run-off insurance cover will be put in place for the services provided prior to that event.
12. Indemnity
The Customer agrees to indemnify us against any claims, losses, or damages arising from:
a) misuse of Reports
b) breach of these Terms
c) reliance on Reports for purposes beyond their intended use
13. Suspension and Termination
13.1 We may suspend or terminate access if:
a) these Terms are breached
b) payment is overdue
13.2 Upon termination:
a) access to Services may be withdrawn immediately
b) outstanding fees remain payable
14. Force Majeure
We are not liable for failure or delay caused by events beyond our reasonable control, including system outages, supplier failures, or regulatory changes.
15. Confidentiality
15.1 Each party agrees to keep confidential information secure.
15.2 Confidential information shall not be disclosed without prior consent, unless required by law.
16. Changes to Terms
We reserve the right to amend these Terms at any time. Updated Terms will take effect upon publication or notification.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
18. Compliance and Governance
18.1 Both parties shall comply with the Economic Crime and Corporate Transparency Act 2023 (ECCTA).
18.2 Both parties shall comply with the Bribery Act 2010.
18.3 Our Complaints Policy is located on our website www.propertyconveyancingsearches.com. If you are not satisfied with our final response, or if we exceed the response timescales, you may refer the complaint to The Property Ombudsman scheme (TPOs); Tel: 01722 333306, website: www.tpos.co.uk, email: admin@tpos.co.uk. We will co-operate fully with the Ombudsman during an investigation and comply with their final decision.
18.4 The firm is registered with the Property Codes Compliance Board (PCCB) as a subscriber to the Search Code (The Council of Property Search Organisations - www.copso.org.uk)
19. General Provisions
a) If any provision is invalid, remaining provisions remain in force
b) These Terms represent the entire agreement between the parties
c) Failure to enforce a provision does not constitute a waiver
Dated 01/09/2026
